Product Support

Lion Compatibility

Aabel v3.0.6 complimentary update, released on August 9, 2011, is optimized for the newest Mac OS X, Lion.

For details, see the Lion Compatibility Information.

Complimentary Technical Support of Aabel v3 Series

These services are available to the product v3 series:

Aabel v3 Maintenance Updates for OS Versions Older Than Lion

If you are running the application on OS versions older than Lion, check for FREE Aabel 3 maintenance updates Here.

To become eligible for complimentary technical support services, which are provided for a period of one year from the data of your license purchase, it is required to register your product.

Submit your request using the online form.

Take a moment and register your Aabel license if you have not already done so.

Bug Report Submission

Bug fixes will be incorporated in the maintenance update releases. Please review the bug report submission guide, before submitting a report.

Submit a Feature Request

You are welcome to send online requests for new features or enhancements to the existing features.

Complimentary Technical Support of Citrin v2

Complimentary Technical Help

For this product, complimentary technical support services are available for a period of three (3) months from the date on which you purchase the product license.

Submit your request using the online form.

Take a moment and register your Citrin license if you have not already done so.

Order-Related Enquiries

Order-related enquiries should be directed to Digital River, Inc. dba RegNow (the international reseller/distributor of the products):

Have You Encountered Order Submission Problems?

Find information about where to contact if you have encountered an order submission problem ("invalid" information error messages, failed credit card transaction, etc.)

Find Information About Processed Orders

Find Information about where to look for your order status and download link, how to obtain a copy of your invoice/receipt, how to access the order lookup page, etc.

Be Informed Before Making a Purchase

What you need to know:

Getting Informed Before Purchasing a License

Find information about ordering online or by phone, payment options and international currencies, US States sales tax regulations and EU Digital VAT Directive, policies regarding purchasing a product license, non-refundable products, etc.