Getting Informed Before Purchasing a License

Payment Options and International Currencies Payment options include credit/debit card, invoice, check, money order, wire transfer, and open invoice (Giro). The currently accepted cards are Visa, MasterCard, American Express, Discover, Visa Check Card, Eurocard, and MasterMoney. While ordering online, if you prefer to provide your credit card information by fax or use a payment option other than credit card, select the desired option in the order form and submit your order; the required information will be provided to you in your web browser once the order has been submitted. Ordering Online or by Phone Software licenses can be ordered 24/7 online or by phone. For ordering online, click here. If you prefer to place an order by phone, call Regnow Customer Service: 1-877-353-7297 (USA) 1-952-646-5331 (International)

International Currencies:

Order Security

• When you click the "Buy Now" button of any license type on this website, you will be directed to a secure server that encrypts all of the customer's personal information including the name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner. Credit card information is sent directly to the credit card processor in a secure fashion, with no visibility to Gigawiz or anyone else.

US States Sales Tax

• Customers from Minnesota and Washington or from states whose regulations require collecting sales tax for downloadable digital products, including software, are subject to the applicable sales tax.

EU VAT

• Pursuant to the European Union Digital VAT Directive, EU customers are subject to VAT on all downloadable digital products and services, including software.
• If you place an order on behalf of a VAT-exempt institution, provide the VAT-exemption ID in the appropriate field of the order form.

Software Delivery

Order processing and distribution of Gigawiz software products are through the international retailer Digital River, Inc. dba RegNow; their customer service will help you with any order-related problems you may have.

The software is provided via download:

• You will receive information electronically immediately after ordering!
• You will be able to download the product immediately after ordering!

• While ordering a Gigawiz software license, you have the option of adding to your order a backup CD, which is a service offered by Digital River, Inc. dba RegNow. Enquiries related to backup CD shipment should be directed to RegNow Customer Service.

Policies Regarding a Purchased License

• Upgrading: If the software is an update to a previous version of the software, (i) you must possess a valid license to such previous version in order to use the update, (ii) you may not transfer the previous version or copies thereof to another party or computer unless all copies of the update are also transferred to such party or computer.
• Products not refundable: Combining each copy of the software (identified by a unique serial number) with "machine identifier" for the user's computer is becoming a common practice in the software industry. However, we have not adapted such process, as it can burden the users. Accordingly, downloadable software is not refundable (as there is no way of knowing if one continues using the software after a refund has been issued).

Gathering Product Information Before Purchasing a License

Gather the required information regarding Aabel or Citrin:

• Suitability: Find out if the product you are considering to license has the features and functions required for your work.
• System requirements: The current requirements include Mac OS 10.4.11, Leopard, or Snow Leopard; Intel- or Power PC-based Mac; a color monitor with a minimum resolution of 1024 x 768.
• Product features list: Review information regarding the current version of each product:

  Overview of Aabel 3 Features

  Overview of Citrin 2 Features

• Design & feel:

  Find out if you like the way the application works; you can evaluate the design and interactivity of the application by trying the product demo version.

  Aabel 3 Demo Request Form

  Citrin 2 Demo Software

• QuickTime movies:

  These movies illustrate the design and interactivity of the products.

  Aabel 3 QuickTime Movies

• Do not guess, ask questions:

  If uncertain about capabilities of a product or have a technical question, use the form below to submit an online request.

Fields marked by asterisks (*) are required.

		Pre-Purchase Information Request
	First name: * Last name: * Email address: * Product: * Select Aabel 3 Citrin 2 Description: *